Becomes India’s first healthcare start-up to meet the ISO 9001:2015 quality standards
Hyderabad, February 14th, 2018 : Doc Online, India’s quickest and multi-language online doctor consultation platform today announced that the Standards Certification Council has certified the platform under ISO 9001:2015 starting January 2018. With the latest development, Doc Online has become India’s first healthcare start-up to meet the quality standards.
International Organization for Standardization (ISO) 9001:2015 is the most updated standard and focuses on quality management systems and performance. It assists companies in developing a management system that aligns quality with their wider business strategy. This Certification has gained prominence in the times of risk-based thinking and accountability in all organizational processes that helps improve communications, efficiency, and implementation of continuous improvement.
Commenting on gaining the Standards Certification, Mr. Rahul Paith, Chief Operating Officer, Doc Online said, “We are excited to earn certification to ISO 9001:2015 and feel it provides additional assurance to our customers that we are focused on continuous improvement and customer satisfaction.”
For any organization, the road to certification requires time and commitment; and Doc Online went through the process by evaluation of existing procedures and improving them to meet the prescribed standards. Doc Online, backed by a group of international investors has always maintained high quality standards, and the organization only needed to make minor changes to earn the ISO 9001:2015 Certification.
The key staff of Doc Online went through prescribed training to become certified internal auditors. And by doing so, Doc Online was able to conduct internal audits from time to time and maintain the high standards.
About Doc Online :
Launched in July 2017 with an initial investment of $1 Million through private venture funding and backed by Swedish investors and entrepreneurs, Doc Online has been developed to address a much neglected yet apparent gap amongst individuals on the first step of action when ill. Hyderabad based Doc Online is envisioned to offer users easy, reliable and affordable health care access. Doc Online allows one to reach a doctor either through Audio (calling), Video or Chat (App) and connects the patient at the general physician level thus aiming to bring in preventive care. Doc Online is also the 1st tele medicine platform in India to offer consulting services in the regional language – currently available in Telugu, Hindi, Marathi.